TERMS AND CONDITIONS
Last updated: June 2026
OVERVIEW
These Terms and Conditions ("Terms") govern your use of the Jimel Transport & Bulk Landscaping Supplies website and the purchase of our products and services. By accessing our website, placing an order, or accepting delivery, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
DEFINITIONS
- "Jimel Transport", "we", "us", or "our" refers to Jimel Transport & Bulk Landscaping Supplies.
- "Customer", "you", or "your" refers to the person or entity placing an order.
- "Products" refers to all landscaping supplies, aggregates, soils, and related goods sold by us.
- "Services" refers to delivery and any ancillary services provided by us.
ORDERS AND ACCEPTANCE
All orders placed through our website, by phone, or by email constitute an offer to purchase. We reserve the right to accept or decline any order at our discretion. An order is only confirmed when we provide written confirmation (including email) or deliver the products. Prices are subject to change without notice until an order is confirmed.
PRICING AND PAYMENT
All prices are quoted in Australian Dollars (AUD) and include GST unless otherwise stated. Payment terms are strictly as agreed at the time of order confirmation. We accept payment via bank transfer, credit card, and other methods as notified. Orders remain pending until full payment is received or approved credit terms are in place.
DELIVERY
Delivery dates and times are estimates only and are not guaranteed. We will make every reasonable effort to deliver within the agreed timeframe. Risk in the products passes to the customer upon delivery to the nominated address or collection by the customer. It is the customer's responsibility to ensure adequate site access and to inform us of any restrictions, hazards, or specific delivery requirements prior to dispatch.
SITE ACCESS AND SAFETY
The customer warrants that the delivery site is safe and accessible for our vehicles and equipment. We are not liable for damage caused by inadequate site preparation, concealed hazards, or failure to provide safe access. The customer must ensure clear and unobstructed access to the delivery point. If our driver determines that a site is unsafe, we reserve the right to refuse delivery, and additional fees may apply for re-delivery.
PRODUCT DESCRIPTIONS
We endeavour to ensure that all product descriptions, images, and specifications are accurate. However, natural variations in colour, texture, and size may occur in landscaping products due to their organic nature. We do not guarantee that product images will exactly match the delivered product, and minor variations do not constitute a defect.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, Jimel Transport's liability for any claim arising from the supply of products or services is limited to the value of the products or services supplied. We are not liable for any indirect, consequential, or special damages, including loss of profits, loss of revenue, or damage to property beyond the reasonable cost of the products, except where such liability cannot be excluded by law.
FORCE MAJEURE
We are not liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to severe weather events, flooding, natural disasters, strikes, transport disruptions, or government restrictions.
INTELLECTUAL PROPERTY
All content on this website, including text, images, logos, and graphics, is the property of Jimel Transport or its licensors and is protected by Australian and international intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.
PRIVACY
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of Queensland, Australia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland.
CHANGES TO THESE TERMS
We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the revised Terms.
CONTACT US
If you have any questions about these Terms and Conditions, please contact us:
Phone: (07) 3829 0459
Email: quotes@jimel.au
